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"Fr 08:00-18:00", "Sa 09:00-16:00", "Su 09:00-15:00" ], "areaServed": [ { "@type": "City", "name": "Charlotte, NC", "containedInPlace": { "@type": "State", "name": "North Carolina" } }, { "@type": "Neighborhood", "name": "SouthPark", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } }, { "@type": "Neighborhood", "name": "Myers Park", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } }, { "@type": "Neighborhood", "name": "Dilworth", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } }, { "@type": "Neighborhood", "name": "Ballantyne", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } } ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.9", "reviewCount": "10000", "bestRating": "5", "worstRating": "1" }, "image": "https://icryo-southpark-nc.com/assets/hero-spa.jpg" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://icryo-southpark-nc.com/" }, { "@type": "ListItem", "position": 2, "name": "Terms of Service", "item": "https://icryo-southpark-nc.com/terms-of-service" } ] } ] --- [Skip to main content](#main-content)[ Get Your Free Wellness Plan – Personalized just for you ](/free-wellness-plan) SouthPark • Serving SouthPark Charlotte, NC & Surrounding Areas Open until 8:00 PM (704) 589-2697 [![iCRYO SouthPark](/images/branding/icryo-logo.png)](/) - Services - [Deals](/deals) - [FAQ](/faq) - [Contact](/company/contact) - [Return Guests — opens in a new tab ](https://icryo.zenoti.com/webstoreNew/services/89e34f68-c3e6-49de-afcf-580c937edaa5?merchantId=89e34f68-c3e6-49de-afcf-580c937edaa5&booking_source=booknow&booking_medium=google&rwg_token=AFd1xnHwyXnyg-H-SE6SM0af6vxLlEw_dEPyL57nL9NDjaSM8FkOfH772CyjNGtOvUV3Dfb5GQ0GHkgPCqemvpJKkWx48KLypw%3D%3D) [Book Your Intro ](/book-now)[Free Wellness Plan ](/free-wellness-plan) 1. [Home ](/) 2. Terms of Service # Terms of Service Terms and conditions for using our website and services **Last Updated:** January 1, 2025 ### Acceptance of Terms By accessing or using the iCRYO Recovery & Wellness SouthPark website, submitting consultation requests, or receiving our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. ### Website Use **Permitted Use:** This website is for informational purposes and to request consultations for medical spa services. You may browse, read content, and submit consultation requests. **Prohibited Use:** You may not use this website for unlawful purposes, to transmit harmful content, or to interfere with website functionality. **Accuracy of Information:** You agree to provide accurate and complete information when submitting consultation requests or other forms. ### Medical Spa Services **Consultation Required:** All treatments require an in-person consultation and health assessment before service delivery. **Medical Supervision:** Services are provided under appropriate medical supervision and by trained professionals. **Consent and Waivers:** Treatments require signed informed consent and liability waivers, which will be reviewed during your consultation. **Treatment Plans:** All treatment recommendations are based on individual assessment and may vary from general information on this website. ### Pricing and Payment **Pricing Accuracy:** While we strive for accuracy, all pricing on this website is subject to change and must be confirmed during your consultation. **Payment Terms:** Payment policies, including accepted methods and scheduling, will be explained during your consultation. **Packages and Offers:** Special offers and package deals are subject to terms and conditions explained at time of purchase. **Refund Policy:** Refund and cancellation policies vary by service and will be explained during your consultation. ### Appointments and Consultations **Scheduling:** Consultation requests submitted through this website are not confirmed appointments. Our team will contact you to schedule your actual appointment. **Cancellation Policy:** Appointment cancellation and rescheduling policies will be explained when you schedule your visit. **No-Show Policy:** Failure to attend scheduled appointments may result in cancellation fees or restrictions on future scheduling. **Health Requirements:** You must disclose all relevant health information and follow pre-treatment instructions. ### Disclaimers and Limitations **Results Not Guaranteed:** Treatment outcomes vary between individuals. We make no guarantees about specific results. **Medical Advice:** Information on this website is not medical advice. Always consult with qualified healthcare providers. **Website Availability:** We do not guarantee continuous website availability or freedom from technical issues. **Third-Party Links:** We are not responsible for the content or practices of external websites linked from our site. ### Limitation of Liability To the fullest extent permitted by law, iCRYO Recovery & Wellness SouthPark shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our services. Our total liability for any claims shall not exceed the amount paid for the specific service giving rise to the claim. ### Intellectual Property All website content, including text, images, logos, and design, is owned by iCRYO Recovery & Wellness SouthPark or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission. ### Governing Law These Terms of Service are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of Mecklenburg County, North Carolina. ### Changes to Terms We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the modified terms. ### Contact Us If you have questions about these Terms of Service, please contact us: **Phone:** [(704) 589-2697](tel:\(704\)589-2697) **Address:** 4425 Sharon Rd S100, Charlotte, NC 28211 **Hours:** Mon-Thu 8AM-8PM | Fri 8AM-6PM | Sat 9AM-4PM | Sun 9AM-3PM ![iCRYO SouthPark](/images/branding/icryo-logo.png) 4425 Sharon Rd S100 Charlotte, NC 28211 [(704) 589-2697](tel:+17045892697) Mon–Thu: 8 AM – 8 PM Fri: 8 AM – 6 PM Sat: 9 AM – 4 PM Sun: 9 AM – 3 PM [](https://facebook.com/icryosouthpark)[](https://instagram.com/icryosouthpark)[](https://twitter.com/icryosouthpark) ## Recovery & Lifestyle - [Cryotherapy](/services/cryotherapy) - [Infrared Sauna](/services/infrared-sauna) - [Compression Therapy](/services/compression-therapy) - [Red Light Therapy](/services/red-light-therapy) - [Day Pass](/services/day-pass) ## IV & Injection Therapy - [IV Infusion](/services/iv-infusion) - [IM Shots](/services/im-shots) - [NAD+ IV and IM Therapy](/services/nad-therapy) - [High-C IV Therapy](/services/high-c-iv) - [Ozone UV IV Therapy](/services/ozone-uv-iv) - [Niagen (NAD+ Precursor)](/services/niagen) ## Medical & Regenerative - [Medical Weight Loss](/services/weight-loss) - [Peptide Therapy](/services/peptide-therapy) - [Stem Cell (ReGen)](/services/stem-cell) - [Hyperbaric Oxygen](/services/hyperbaric) ## Body & Face Sculpting - [EMSCULPT NEO](/services/emsculpt) - [T-Shape 2](/services/t-shape-2) © 2026 iCRYO Recovery & Wellness [Powered by Marketing Party](https://marketing.party/) [About Us](/about) [Contact](/company/contact) [FAQ](/faq) [Privacy Policy](/privacy-policy) [Terms of Service](/terms-of-service) [SMS Terms](/sms-terms) [Medical Disclaimer](/medical-disclaimer) [HIPAA Notice](/hipaa) [Accessibility](/accessibility)