--- title: "Privacy Policy - iCRYO SouthPark" description: "Read our privacy policy to understand how we collect, use, and protect your personal information at iCRYO SouthPark Charlotte, NC." lang: en json-ld: | [ { "@context": "https://schema.org", "@graph": [ { "@type": [ "MedicalBusiness", "HealthAndBeautyBusiness", "LocalBusiness" ], "@id": "https://icryo-southpark-nc.com/#business", "name": "iCRYO SouthPark", "alternateName": "iCRYO Recovery & Wellness SouthPark", "legalName": "EJR Unit One LLC", "image": "https://icryo-southpark-nc.com/og-image.jpg", "logo": "https://icryo-southpark-nc.com/favicon.png", "description": "iCRYO SouthPark is a Charlotte, NC recovery and wellness center offering cryotherapy, IV drip therapy, NAD+ therapy, peptide therapy, medical weight loss, EMSCULPT NEO, hyperbaric oxygen therapy, red light therapy, infrared sauna and compression therapy.", "address": { "@type": "PostalAddress", "streetAddress": "4425 Sharon Rd S100", "addressLocality": "Charlotte", "addressRegion": "NC", "postalCode": "28211", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": 35.1513, "longitude": -80.8274 }, "hasMap": "https://www.google.com/maps/search/?api=1&query=4425+Sharon+Rd+S100+Charlotte+NC+28211", "telephone": "+1-704-589-2697", "email": "southpark@icryo.com", "url": "https://icryo-southpark-nc.com/", "priceRange": "$$", "currenciesAccepted": "USD", "paymentAccepted": "Cash, Credit Card, Debit Card", "medicalSpecialty": "PreventiveMedicine", "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday" ], "opens": "08:00", "closes": "20:00" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "Friday", "opens": "08:00", "closes": "18:00" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "Saturday", "opens": "09:00", "closes": "16:00" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "Sunday", "opens": "09:00", "closes": "15:00" } ], "areaServed": [ { "@type": "City", "name": "Charlotte" }, { "@type": "Place", "name": "SouthPark" }, { "@type": "Place", "name": "Myers Park" }, { "@type": "Place", "name": "Dilworth" }, { "@type": "Place", "name": "Ballantyne" } ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.9", "reviewCount": "10000", "bestRating": "5", "worstRating": "1" }, "parentOrganization": { "@type": "Organization", "name": "iCRYO", "url": "https://icryo.com/" }, "sameAs": [ "https://icryo.com/", "https://www.instagram.com/icryosouthpark/", "https://www.facebook.com/icryosouthpark/" ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "iCRYO SouthPark Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Whole Body Cryotherapy", "url": "https://icryo-southpark-nc.com/services/cryotherapy" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "IV Drip Therapy", "url": "https://icryo-southpark-nc.com/services/iv-infusion" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "NAD+ Therapy", "url": "https://icryo-southpark-nc.com/services/nad-therapy" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Peptide Therapy", "url": "https://icryo-southpark-nc.com/services/peptide-therapy" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Medical Weight Loss", "url": "https://icryo-southpark-nc.com/services/weight-loss" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "EMSCULPT NEO Body Sculpting", "url": "https://icryo-southpark-nc.com/services/emsculpt" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Hyperbaric Oxygen Therapy", "url": "https://icryo-southpark-nc.com/services/hyperbaric" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Red Light Therapy", "url": "https://icryo-southpark-nc.com/services/red-light-therapy" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Infrared Sauna", "url": "https://icryo-southpark-nc.com/services/infrared-sauna" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Compression Therapy", "url": "https://icryo-southpark-nc.com/services/compression-therapy" } } ] } }, { "@type": "WebSite", "@id": "https://icryo-southpark-nc.com/#website", "url": "https://icryo-southpark-nc.com/", "name": "iCRYO SouthPark", "publisher": { "@id": "https://icryo-southpark-nc.com/#business" }, "inLanguage": "en-US" } ] }, { "@context": "https://schema.org", "@type": "MedicalBusiness", "name": "iCRYO SouthPark", "address": { "@type": "PostalAddress", "streetAddress": "4425 Sharon Rd S100", "addressLocality": "Charlotte, NC", "addressRegion": "North Carolina", "postalCode": "28211", "addressCountry": "US" }, "telephone": "(704) 589-2697", "url": "https://icryo-southpark-nc.com", "priceRange": "$$", "acceptsReservations": true, "paymentAccepted": "Cash, Credit Card, Insurance", "currenciesAccepted": "USD", "openingHours": [ "Mo-Th 08:00-20:00", "Fr 08:00-18:00", "Sa 09:00-16:00", "Su 09:00-15:00" ], "areaServed": [ { "@type": "City", "name": "Charlotte, NC", "containedInPlace": { "@type": "State", "name": "North Carolina" } }, { "@type": "Neighborhood", "name": "SouthPark", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } }, { "@type": "Neighborhood", "name": "Myers Park", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } }, { "@type": "Neighborhood", "name": "Dilworth", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } }, { "@type": "Neighborhood", "name": "Ballantyne", "containedInPlace": { "@type": "City", "name": "Charlotte, NC" } } ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.9", "reviewCount": "10000", "bestRating": "5", "worstRating": "1" }, "image": "https://icryo-southpark-nc.com/assets/hero-spa.jpg" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://icryo-southpark-nc.com/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://icryo-southpark-nc.com/privacy-policy" } ] } ] --- [Skip to main content](#main-content)[ Get Your Free Wellness Plan – Personalized just for you ](/free-wellness-plan) SouthPark • Serving SouthPark Charlotte, NC & Surrounding Areas Open until 8:00 PM (704) 589-2697 [![iCRYO SouthPark](/images/branding/icryo-logo.png)](/) - Services - [Deals](/deals) - [FAQ](/faq) - [Contact](/company/contact) - [Return Guests — opens in a new tab ](https://icryo.zenoti.com/webstoreNew/services/89e34f68-c3e6-49de-afcf-580c937edaa5?merchantId=89e34f68-c3e6-49de-afcf-580c937edaa5&booking_source=booknow&booking_medium=google&rwg_token=AFd1xnHwyXnyg-H-SE6SM0af6vxLlEw_dEPyL57nL9NDjaSM8FkOfH772CyjNGtOvUV3Dfb5GQ0GHkgPCqemvpJKkWx48KLypw%3D%3D) [Book Your Intro ](/book-now)[Free Wellness Plan ](/free-wellness-plan) 1. [Home ](/) 2. Privacy Policy # Privacy Policy How we collect, use, and protect your personal information **Last Updated:** January 1, 2025 ### Information We Collect **Personal Information:** When you submit consultation requests, we collect your name, email address, phone number, and any health information you choose to share. **Website Usage:** We may collect information about your website interactions, including pages visited, time spent on site, and referral sources. **Contact Interactions:** Records of phone calls, emails, and in-person consultations for service delivery and follow-up purposes. ### How We Use Your Information **Service Delivery:** To contact you about consultation requests, schedule appointments, and provide requested treatments and services. **Communication:** To send appointment reminders, follow-up care instructions, and important updates about your treatments. **Improvement:** To analyze website usage and improve our services, but only in aggregated, non-identifying ways. **Legal Compliance:** To comply with applicable healthcare regulations, including HIPAA requirements for medical information. ### How We Protect Your Information **Secure Transmission:** All form submissions and data transfers are encrypted using industry-standard SSL security. **Access Controls:** Only authorized staff members have access to personal information, and only for legitimate business purposes. **HIPAA Compliance:** Medical and health information is protected according to HIPAA guidelines and healthcare privacy regulations. **Data Retention:** We retain information only as long as necessary for service delivery and legal compliance. ### Information Sharing **We DO NOT sell, rent, or trade your personal information.** **Service Providers:** We may share information with trusted service providers (like appointment scheduling systems) who assist in service delivery and are bound by confidentiality agreements. **Legal Requirements:** We may disclose information when required by law or to protect the safety of our patients, staff, or the public. **Medical Referrals:** With your consent, we may share relevant medical information with referring physicians or specialists. ### Your Privacy Rights **Access:** You have the right to request access to the personal information we have about you. **Correction:** You may request corrections to inaccurate or incomplete information. **Deletion:** You may request deletion of your personal information, subject to legal and medical record retention requirements. **Communication Preferences:** You may opt out of non-essential communications at any time. ### Cookies and Website Tracking Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality. We may use Google Analytics and other tools to understand website usage patterns, but this data is anonymized and aggregated. ### Contact Us About Privacy If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: **Phone:** [(704) 589-2697](tel:\(704\)589-2697) **Address:** 4425 Sharon Rd S100, Charlotte, NC 28211 **Hours:** Mon-Thu 8AM-8PM | Fri 8AM-6PM | Sat 9AM-4PM | Sun 9AM-3PM ### Policy Updates We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. ![iCRYO SouthPark](/images/branding/icryo-logo.png) 4425 Sharon Rd S100 Charlotte, NC 28211 [(704) 589-2697](tel:+17045892697) Mon–Thu: 8 AM – 8 PM Fri: 8 AM – 6 PM Sat: 9 AM – 4 PM Sun: 9 AM – 3 PM [](https://facebook.com/icryosouthpark)[](https://instagram.com/icryosouthpark)[](https://twitter.com/icryosouthpark) ## Recovery & Lifestyle - [Cryotherapy](/services/cryotherapy) - [Infrared Sauna](/services/infrared-sauna) - [Compression Therapy](/services/compression-therapy) - [Red Light Therapy](/services/red-light-therapy) - [Day Pass](/services/day-pass) ## IV & Injection Therapy - [IV Infusion](/services/iv-infusion) - [IM Shots](/services/im-shots) - [NAD+ IV and IM Therapy](/services/nad-therapy) - [High-C IV Therapy](/services/high-c-iv) - [Ozone UV IV Therapy](/services/ozone-uv-iv) - [Niagen (NAD+ Precursor)](/services/niagen) ## Medical & Regenerative - [Medical Weight Loss](/services/weight-loss) - [Peptide Therapy](/services/peptide-therapy) - [Stem Cell (ReGen)](/services/stem-cell) - [Hyperbaric Oxygen](/services/hyperbaric) ## Body & Face Sculpting - [EMSCULPT NEO](/services/emsculpt) - [T-Shape 2](/services/t-shape-2) © 2026 iCRYO Recovery & Wellness [Powered by Marketing Party](https://marketing.party/) [About Us](/about) [Contact](/company/contact) [FAQ](/faq) [Privacy Policy](/privacy-policy) [Terms of Service](/terms-of-service) [SMS Terms](/sms-terms) [Medical Disclaimer](/medical-disclaimer) [HIPAA Notice](/hipaa) [Accessibility](/accessibility)